Make a claim

We're here to take the worry out of the situation and to process claims as quickly as possible.To make sure you have everything you need, just follow these 6 simple steps in case you're involved in an accident.

1. Make sure you get basic information from the third party including name, address, vehicle details and registration.

2. Make a note of how many passengers were in the vehicle,

3. If you have a camera phone and it's safe to do so, take some photographs of the damage. If not, make a note of the extent of the damage to all vehicles.

4. Do NOT discuss or admit liability

5. If anyone is injured, you are required to stop and report the accident to the police.

6. Most importantly - call our claims line on 01708 925 057

Should you be unfortunate enough to be involved in a non-fault accident, our claims service provides everything you need to get back on the road as soon as possible:

• 24 Hours UK based claims helpline.
• Access to our industry leading solicitors to assist you and any passengers in the event an injury is suffered. Including any rehabilitation that may be required.
• Replacement vehicle to keep you driving whilst yours is off the road. Subject to liability enquiries being completed.
• Access to our nationwide approved network of repairers.
• Recovery of any out of pocket expenses from the responsible party, these include but are not limited to:

- Travelling expenses
- Damage to personal items in the vehicle
- Recovery of policy excess
- Vehicle damage if not covered under your main motor insurance policy